Returns & Exchanges
At Y R U, we want you to love your new look, so we offer easy returns and exchanges within 30 days of delivery for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original shipping box.
Drop Off Package
Hand off your package at any authorized carrier location, ensuring you obtain a receipt for tracking purposes.
Receive Refund
After our warehouse team inspects your returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing